Privacy Policy

Last updated: March 23, 2026

TL;DR: We take your privacy seriously. Your files are deleted within 2 hours, we never read your documents, and we don't sell your data. This policy explains exactly how we handle your information.

1. Information We Collect

When you use AllPDFTools, we may collect the following types of information:

Account Information: If you create an account, we collect your name and email address.

Usage Data: We collect anonymous usage statistics such as which tools you use, browser type, and device type to improve our service.

Files: Files you upload for processing are temporarily stored on our servers solely for the purpose of completing the requested operation. Files are automatically deleted within 2 hours of processing.

Payment Information: If you subscribe to a paid plan, payment information is processed by Stripe. We do not store your credit card details on our servers.

2. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our PDF tools and services

Process transactions and send related information

Send technical notices and support messages

Respond to your comments and questions

Monitor and analyze usage patterns to improve user experience

Detect and prevent fraudulent transactions and other illegal activities

3. File Privacy & Security

Your files are your property. We take the following measures to protect them:

All file transfers are encrypted using SSL/TLS

Files are processed in isolated environments

Files are automatically and permanently deleted within 2 hours of processing

We do not read, analyze, or share the contents of your files

We do not use your files for training AI models or any other purpose

4. Cookies

We use cookies and similar tracking technologies to:

Keep you logged in to your account

Remember your preferences

Analyze how you use our service (via anonymous analytics)

You can control cookies through your browser settings. Disabling cookies may affect some functionality of our service.

5. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with:

Service Providers: Third-party vendors who assist us in operating our service (e.g., Stripe for payments, cloud hosting providers). These parties are bound by confidentiality agreements.

Legal Requirements: We may disclose information if required by law or in response to valid legal process.

6. Data Retention

Uploaded files: deleted within 2 hours of processing

Account information: retained as long as your account is active

Usage logs: retained for up to 90 days for security and debugging purposes

Payment records: retained as required by law (typically 7 years)

You may request deletion of your account and associated data at any time by contacting us.

7. Your Rights

Depending on your location, you may have the following rights:

**Access:** Request a copy of the personal data we hold about you

**Correction:** Request correction of inaccurate data

**Deletion:** Request deletion of your personal data

**Portability:** Request a machine-readable copy of your data

**Objection:** Object to certain types of processing

To exercise these rights, contact us at [email protected].

8. Children's Privacy

AllPDFTools is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of AllPDFTools after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Email: [email protected]

Address: AllPDFTools, Inc., 123 PDF Street, San Francisco, CA 94105, USA